Last updated on April 10th, 2024
Case Study: iTechnolabs Delivered A Specialized Freight Logistics ERP Solution
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iTechnolabs worked with a client to build a custom ERP solution. The client needed additional resources and a self-sufficient team to speed up their ERP platform development. iTechnolabs provided a full team that could work independently and complete the client's project in a short span.
About
<span style="color:rgba(232, 175, 9, 1)"The Client
The client has been a leading player in South Asia’s road freight sector and offers hassle-free booking for diverse ground transport services. They offer a wide range of domestic and cross-border shipment options, providing marketplace freedom and security as a digital freight forwarder. They wanted to develop a platform that provides a convenient and secure way to manage freight shipments.
The Tech Stack
Tech Team Composition
Worked Upon By – 12 Angular and .net developers who worked in collaboration with the client’s in-house team.
The Problem <span style="color:rgba(232, 175, 9, 1)"Statement
The client lacked experienced developers in their development team. This was causing a delay in the release of their ERP platform. So, to address this issue, they approach iTechnolabs to collaborate with experienced tech engineers. This move aimed to bridge the gap in expertise and fasten the platform’s time-to-market.
The client wanted to improve the capabilities of their existing team by adding individuals with the necessary development skills and knowledge to assist them in the launch of their ERP platform faster.
The client’s primary goal was to ensure reliability in the performance of their ERP freight solution for fleet management.
The Challenge
The client was facing difficulties in finding reliable, experienced developers to help with quick product launches. They needed a team with a track record of efficient rollouts.
In addition, the client also required the software partner to hire skilled, pre-vetted developers for an efficient product launch. This was to ensure accurate and knowledgeable assistance in the early rollout stage.
The client also struggled to hire a team in their time zone. They also found it challenging to manage feature architecture for their ERP platform, requiring careful coordination and planning.
iTechnolabs helped the client overcome all these challenges and drove them to their ultimate goal – developing a successful ERP solution.
The <span style="color:rgba(232, 175, 9, 1)"Solution
Itechnolabs collaborated with the client and began working with them by providing senior developers specialized in Angular and .NET. The developers were appointed to work on backend and frontend development.
After a thorough evaluation process, iTechnolabs assigned 12 senior developers to assist the client’s team in building the ERP solution. Their expertise ultimately contributed to the rapid deployment of the platform.
iTechnolabs also helped the client hire a customer success manager to oversee the customer experience and engagement aspect of the ERP platform.
Our <span style="color:rgba(232, 175, 9, 1)"Process
Here’s the process that our iTechnolabs team followed to fulfill the client’s needs:
Resource Mapping & Identification
The client shared a detailed description of the project that clearly stated their requirement for developers with .NET and Angular specialization. We helped them identify and recruit skilled resources matching the client’s specifications.
Client Interviews
After selecting requirements and resources, the developers met with the client for vetting. Three discussions were held to understand each others’ needs, methods, and processes, ensuring alignment and clarity for the project.
Team Engagement
Developers start by understanding client needs and technology stack for effective project planning.
Scaling The Team Size
The client’s project manager supervised the team. JIRA was used for transparency, tracking progress, and managing tasks in real-time.
The Result
Team iTechnolas achieved the following results by working on this project:
- iTechnolabs assisted the client by utilizing its talented pool of .NET and Angular developers.
- For a smoother product roll-out. 12 senior developers worked in the client’s time zones, which was a major challenge earlier.
- Customer engagement improved through a dedicated customer success manager.
- The partnership resulted in a successful and long-term association for both parties.
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